Miami-Dade County Public Schools

Customer 360 Dashboard

Live Data

Sep 23, 2025 • 2:34 PM

Active

Miami, FL

(305) 995-1000

technology@dadeschools.net

Growth

Low Risk

Miami-Dade County Public Schools currently serves roughly 313,000–334,000 K–12 students, operates over 500 schools, maintains a fleet of approximately 1,000 buses, and offers dual enrollment programs in partnership with Miami Dade College.

Health Score

Excellent

Contract Value

$1.2M

+4.2%

Net Activations

+497

+11.2%

Monthly Revenue

$109K

+4.0%

Active Connections

12,847

+521

Open Tickets

-5

Usage (TB)

19.5

+7.7%

Open Invoices

Activations vs Deactivations

Revenue Growth

Data Usage (TB/month)

Feature Adoption

Device Mgmt95%

Content Filter88%

Analytics76%

Parent Portal92%

API Access43%

Support Overview

Technical

7/8

Billing

3/3

Training

4/5

Hardware

2/2

Recent Activity Feed

Bulk activation +89

10:30 AM

Sentinel

Payment received

3:45 PM

Sage Intacct

Ticket resolved

11:15 AM

ServiceNow

QBR scheduled

2:20 PM

Salesforce

Recent Tickets

Device connectivity issues in Building CIn Progress

Multiple tablets losing connection to network during class hours

SN-2025-1047

HighSep 23, 10:15 AM

Content filter blocking educational siteResolved

Khan Academy math modules being blocked for 7th grade students

SN-2025-1046

MediumSep 22, 2:30 PM

Usage reporting discrepancyUnder Review

Data usage reports showing inconsistent numbers for District 5

SN-2025-1045

LowSep 21, 11:45 AM